Provider Service Agreement

1. Parties and Relationship

This Provider Service Agreement ("Agreement") is between you ("Provider," "you") and Yonda Solutions LLC d/b/a Stylixar ("Stylixar," "we," "us"), a New York Limited Liability Company.

Independent Contractor Status: You are an independent contractor, NOT an employee, partner, or agent of Stylixar. You are responsible for your own taxes, insurance, licenses, and business operations. Stylixar does not control how you perform your services.

2. Provider Eligibility

To register as a Provider, you must:

• Be at least 18 years of age
• Have legal authorization to work in your jurisdiction
• Hold all required licenses, permits, and certifications for your services
• Maintain valid liability insurance (recommended minimum: $1,000,000)
• Complete identity verification through our platform
• Provide accurate business and tax information
• Agree to background check if required in your jurisdiction

3. Platform Services

Stylixar provides:

• Marketplace: Platform for clients to discover and book your services
• Booking System: Calendar management and appointment scheduling
• Payment Processing: Secure payments through Stripe
• Messaging: Communication tools with clients
• AI Tools: Style Lab features for client consultations (based on subscription)
• Reviews: System for client feedback and ratings
• Analytics: Business insights and performance data

3.1 Booking Authorization

By listing your services on Stylixar, you appoint Stylixar as your limited booking agent and authorize Stylixar to accept, confirm, schedule, modify, and cancel appointments for your services on your behalf, and to collect payment for those appointments through the platform, in accordance with the services, pricing, and availability you publish. Appointments booked through Stylixar are binding on you as if you had booked them directly.

3.2 Third-Party Distribution

You grant Stylixar a non-exclusive, worldwide, royalty-free license to list, display, and distribute your business name, services, descriptions, pricing, and real-time availability on the Stylixar platform and on third-party channels that Stylixar integrates with to help clients discover and book you — including, without limitation, Google (such as Reserve with Google, Google Search, and Google Maps). Bookings made through those channels are created on your behalf under the same terms as bookings made directly on Stylixar and appear in your Stylixar calendar. You represent that the information you publish is accurate and that you have the authority to offer the services you list. You may request to disable third-party distribution for your profile at any time by contacting support.

4. Commission and Fees

4.1 Commission Structure

4.2 Payment Processing Fees

In addition to commission, standard payment processing fees apply (typically 2.9% + $0.30 per transaction, set by Stripe).

4.3 Fee Changes

We may adjust fees with 30 days' notice. You may cancel your subscription if you disagree with fee changes.

5. Payments and Payouts

5.1 Payment Collection

Stylixar collects payments from clients on your behalf through Stripe. All bookings must be paid through the platform.

5.2 Payout Schedule

• Payouts are processed through Stripe Connect
• Standard payout timing is set in your Stripe dashboard (typically 2-7 business days)
• Funds are held until the appointment is completed
• You must complete Stripe onboarding to receive payouts

5.3 Payout Holds

We may hold payouts if:

• There is a pending dispute or chargeback
• Suspected fraudulent activity
• Violation of this Agreement or our policies
• Required by law or court order

5.4 Taxes

You are responsible for all applicable taxes. If you earn over $600/year, we will issue a 1099-K form. You must provide accurate tax information (W-9 for US providers).

6. Provider Obligations

6.1 Service Quality

• Provide services as described in your profile
• Maintain professional standards and conduct
• Use clean, sanitized equipment and workspace
• Follow all health and safety regulations
• Honor posted prices (no unauthorized charges)

6.2 Availability and Bookings

• Keep your calendar up to date
• Respond to booking requests within 24 hours
• Honor confirmed appointments
• Provide adequate notice for cancellations (minimum 24 hours)
• Communicate delays or issues promptly

6.3 Profile Accuracy

• Maintain accurate service descriptions and pricing
• Use authentic photos of your work
• Display valid credentials and certifications
• Update information when it changes

6.4 Communication

• Respond to client messages in a timely manner
• Maintain professional communication
• Do not share personal contact information to bypass the platform

7. Prohibited Conduct

Providers may NOT:

• Solicit clients to pay outside the platform
• Provide services different from what was booked
• Discriminate against clients based on protected characteristics
• Engage in inappropriate conduct with clients
• Operate without required licenses or insurance
• Create fake reviews or manipulate ratings
• Share client information without consent
• Provide medical advice unless properly licensed

8. Cancellation Policy

8.1 Provider Cancellations

If you cancel a confirmed booking:

• Client receives a full refund
• Excessive cancellations may affect your ranking and visibility
• Pattern of cancellations may result in account suspension

8.2 No-Show Policy

Failing to show up for appointments may result in:

• Full refund to client
• Account warning or suspension
• Negative impact on search ranking

9. Disputes and Refunds

• Disputes should first be resolved directly with the client
• Stylixar may mediate unresolved disputes
• We may issue refunds at our discretion to resolve disputes
• Chargebacks may be deducted from future payouts
• You agree to cooperate with dispute resolution processes

10. Insurance and Liability

• You must maintain professional liability insurance
• You are responsible for any claims arising from your services
• Stylixar is not liable for injuries, damages, or disputes related to your services
• You agree to indemnify Stylixar against claims arising from your conduct

11. Intellectual Property

• You retain ownership of your portfolio images and content
• You grant Stylixar a license to display your content on the platform
• You may not use Stylixar's trademarks without permission
• Reviews and ratings remain on Stylixar even if you leave

12. Termination

12.1 By Provider

You may terminate your account at any time. You must:

• Complete or cancel all pending bookings
• Resolve any outstanding disputes
• Subscription fees are non-refundable

12.2 By Stylixar

We may suspend or terminate your account for:

• Violation of this Agreement or our policies
• Poor service quality or repeated complaints
• Fraudulent activity
• Legal requirements
• Extended inactivity (12+ months)

12.3 Effect of Termination

Upon termination:

• Access to platform features ends
• Pending payouts will be processed (minus any holds)
• Your profile will be deactivated
• Client reviews may remain visible

13. Confidentiality

You agree to keep confidential:

• Client personal information
• Platform features and business information
• Commission rates and business terms

14. Modifications

We may modify this Agreement with 30 days' notice for material changes. Continued use after the effective date constitutes acceptance. You may terminate if you disagree with changes.

15. Governing Law

This Agreement is governed by the laws of the State of New York. Any disputes shall be resolved through binding arbitration in New York in accordance with the American Arbitration Association rules.

16. Contact